Frequently Asked Questions (FAQ)

You can only react if you have a premium account and you are logged in to Papayo. There are two ways to create an account and/or log in. Use:

• your email address or
• your Facebook account

Note. If you create an account through Facebook, we will never post on your timeline.

Of course, that is a nuisance. FindaRoom.london offers providers with the opportunity to offer their accommodation on our website. If the provider doesn’t reply, then maybe he is (temporarily) not capable to respond. So, please be a little patient and don’t flood the provider with messages. That won’t increase your chances of getting the accommodation. Certain accommodations are more popular than others. Sometimes you’re the only one interested, sometimes one of many. We think it is important that a provider contacts everyone directly to let them know if they are applicable for the accommodation. In case you don’t get a reply, don’t sit around waiting; check out the other adverts as well.

Good to know; if you have created the account through Facebook, then the provider will receive your messages from the email address linked to your Facebook account. So, you want to keep an eye on that mailbox.

FindaRoom.london is quite a new service. We are working very hard to add more locations to our site.

Once you have responded through FindaRoom.london, we will not charge you for any extra costs.

It is possible, though, that you have responded to an advert of a real estate agency. A realtor might charge you with a ‘contract fee’ or something if you become the new tenant. If the advert doesn’t mention anything regarding this subject, ask for it. This will prevent you from unexpected costs.

You are obliged to register in the city where you live. Unless you live there under four months. Providers can indicate under ‘details’ if and when you can register. If not indicated, inquire with the provider is this is possible.

The accommodation on FindaRoom.london is offered by landlords and realtors.

Unfortunately, there are fraudulent persons active on accommodation rental sites as well. We try to avert these people as much as possible. With every advert, always ask yourself if it is “too good to be true”.
If you think it is, don’t respond to the advert. There’ll be new opportunities to find your new living space.

There is no charge for offering accommodation.

You want to rent out accommodation, but the area isn’t on FindaRoom.london? Let us know, so we can add the area as soon as possible.

you have to adhere to our terms. For example, we check if the text in your advert is offensive or if you advertise for third parties. Aside from that, you always have to use the FindaRoom.london contact form. Any contact information in the advert text is deleted.

There is a very simple reason for this: privacy.

You are placing your living space on the FindaRoom.london website, because you are looking for a new tenant. And you want to stay in control. You are not looking for people who unexpectantly peep through your windows at night, ring your door bell and/or disturb roommates.

No problem. Click the “Login” button, top right on the website. Next, a pop-up appears. Click on “Forgot your password?”.
If you don’t receive an email, first check your ‘junkmail’. If you don’t receive a reply, contact us.

If you have a question about a specific living space, then we can’t help you. We don’t offer the accommodation ourselves.
If you have a question about FindaRoom.london or the website and you can’t find the answer above? Just send your message to [email protected]